Legal & Privacy
Privacy Policy
What information is collectedWhen you book a reading with Meika Iso, the following personal information is collected through the intake form and payment process:
- Your full name and email address
- Your animal's name, species, breed, and age
- A photo of your animal
- Payment information processed through PayPal
Your information is used solely to conduct and deliver your reading. Your name and email are used to communicate with you regarding your booking and to send your completed reading. Your animal's details and photo are used to establish the connection required for the reading. Your information is not used for marketing purposes without your explicit consent.
Third party servicesThe following third party services are used and may process your personal data:
- PayPal processes your payment. Your financial information is handled entirely by PayPal and is subject to their privacy policy at paypal.com/privacy.
- Google Forms is used to collect your intake information. Data submitted is stored in Google's systems and is subject to Google's privacy policy at policies.google.com/privacy.
Your personal information is kept securely, used only for the purpose of delivering your reading, and is not sold or shared with any third parties beyond those listed above.
Your rightsYou have the right to request access to, correction of, or deletion of any personal information held about you. To make any such request please get in touch using the contact details below.
This service is operated by Meika Iso, based in Japan, in compliance with Japan's Act on the Protection of Personal Information (APPI). If you are located in the European Union, your rights under GDPR apply. If you are located in California, your rights under CCPA apply.
Terms of Service
Nature of the serviceThis is a spiritual and intuitive service provided by Meika Iso. Information received comes through soul level energetic communication and is not medically based. It is not a substitute for professional veterinary advice, diagnosis, or treatment.
What you are purchasingBy completing payment you are purchasing a written soul level reading for one living animal. The reading covers 8 sections as described on the service page and will be delivered to your email address within 2 weeks of receiving your completed intake form.
Accuracy and resultsSoul level information sometimes arrives symbolically or metaphorically. Not everything can be externally confirmed and that does not diminish its validity or truth. Results are not guaranteed to be literally verifiable. The reading reflects your animal's energy at the specific moment it was conducted and may not reflect changes that occur after that time.
Your responsibilitiesYou are responsible for providing accurate information in your intake form, including a clear photo of your animal with their eyes visible. The quality of the photo directly supports the quality of the connection. You are responsible for how you receive and apply the insights offered. The reading is intended to support and deepen your relationship with your animal.
TestimonialsFounding client bookings are made at a reduced rate in exchange for a written testimonial. By booking at the founding rate you agree to provide an honest written testimonial after receiving your reading. Testimonials may be used on Meika Iso's website and social media channels.
Refund Policy
Due to the nature of this work and the significant energy invested in each reading, all sales are final and non-refundable. By completing payment you confirm that you have read and understood the nature of this service and agree that no refunds will be issued.
Please read the full service description, the sample reading, and all information carefully before purchasing. Any questions before booking are welcome at the email address below.
If for any reason Meika Iso is unable to complete and deliver your reading, you will receive a full refund. This is the only circumstance under which a refund will be issued.
Delivery Policy
Your Full Soul Portrait will be delivered to your email address within 2 weeks of receiving your completed intake form. In exceptional circumstances where delivery may take longer, you will be notified promptly with an updated timeframe.
Please ensure the email address provided at booking is correct. If your reading has not arrived within the expected timeframe, please check your spam folder and get in touch. Every effort will be made to ensure you receive your reading.
Age Requirement
You must be 18 years of age or older to purchase a reading. By completing payment you confirm that you are at least 18 years old. If you are under 18, please ask a parent or guardian to make the purchase on your behalf.
Right to Refuse Service
Meika Iso reserves the right to decline or cancel any booking at her sole discretion. In the event that a booking is declined or cancelled, a full refund will be issued promptly.
Jurisdiction
This service is operated by Meika Iso, based in Japan. These terms and all matters relating to your purchase are governed by the laws of Japan. Any disputes arising from this service shall be subject to the jurisdiction of the courts of Japan.
Contact
For any questions regarding these terms, your privacy, or your booking, please get in touch.